Privacy Policy

Last Updated: October 2023

Welcome to Snazaroo Shop, your premier destination for fancy dress costumes, wigs, decorations, and all things magical! At Snazaroo Shop (located at halloweengoodsale.com), we are committed to protecting your privacy and ensuring your online experience is secure, fun, and spellbinding. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and make a purchase.

By using our website, you agree to the practices described in this policy. We cater to a global community of costume enthusiasts, party planners, and creative spirits, and we handle your data with the utmost care and respect.

1. Information We Collect

To process your orders and provide you with a magical shopping experience, we collect the following types of information:

• Personal Identifiable Information (PII): This includes your name, shipping address, email address, and phone number, which you provide during checkout.
• Payment Information: When you make a purchase, we collect payment details such as credit/debit card numbers (Visa, MasterCard, JCB) or PayPal information. Please note that we do not store your full payment card details on our servers after your transaction is complete.
• Browsing Data: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, and pages visited.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyse website traffic. For more details, see our section on Cookies and Tracking Technologies.

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfil your orders, including shipping and delivery.
• To communicate with you about your order, account, or any customer service inquiries.
• To improve our website, products, and services based on your browsing behaviour and feedback.
• To send you promotional emails (only if you have opted in) about new products, special offers, or upcoming events like Halloween or themed parties.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal information to third parties. However, we may share your data with:

• Payment Processors: Such as PayPal, Visa, MasterCard, and JCB, to securely process your payments.
• Shipping Carriers: Like postal and courier services, to deliver your orders to your doorstep.
• Service Providers: Including IT support, marketing agencies, and analytics partners, who assist us in operating our website and serving you better. These partners are contractually obligated to protect your data.
• Legal Authorities: Only if required by law or to protect our rights, safety, or property.

Please note that we ship globally but exclude certain Asian and remote regions due to logistical constraints.

4. Data Storage and Security

Your data is stored on secure servers located in the United Kingdom and the European Union. We implement robust security measures to protect your information:

• Encryption: We use Secure Sockets Layer (SSL) encryption to scramble your data during transmission, making it unreadable to unauthorized parties.
• Data Retention: We retain your personal information only for as long as necessary to fulfil your orders, comply with legal obligations, or improve our services. Payment details are not stored after transaction completion.
• Access Controls: Our staff and partners are granted limited access to your data on a need-to-know basis.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to safeguard your information.

5. Your Rights

As a valued customer, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct your information by logging into your account or contacting us.
• Deletion: You can request that we delete your personal data, subject to legal and contractual restrictions.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
• Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyse website traffic, and serve relevant ads.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as keeping items in your shopping cart.
• Analytical Cookies: Help us understand how visitors use our site, allowing us to improve its design and functionality.
• Marketing Cookies: Used to display ads tailored to your interests on other websites.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

Thank you for trusting Snazaroo Shop with your fancy dress adventures! We are dedicated to protecting your privacy while bringing joy and creativity to your celebrations.

Happy Shopping!
The Snazaroo Shop Team